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National Grid

Wednesday, December 12, 2012

State Fines Utilities Millions for 2011 Storm Responses

National Grid was fined nearly $19 million, the highest fine levied against utilities in Massachusetts.

The state on Tuesday ordered a total of $24.8 million in penalties to utility companies for their response to storms in 2011. Massachusetts Energy and Environmental Affairs Secretary Rick Sullivan joined Department of Public Utilities (DPU) Chairman Ann Berwick and DPU commissioners today to announce the findings of the DPU’s investigation into responses to Tropical Storm Irene and the October 2011 snowstorm. Provided the penalties hold up, customers should see a reduction in their bill, though it is unclear how much, officials said.  National Grid faces the steepest penalty, at $18.725 million. NSTAR has been ordered to pay $4.075 million, while the Western Massachusetts Electric Company faces a $2 million penalty. National Grid told the …

Sunday, July 8, 2012

Utility Scam Arrives in New England, National Grid Urges Caution

A scam indicating that the federal government will pay for utility bills in exchange for personal information has come to New England and National Grid is urging customers to remain vigilant.

National Grid is asking customers to be on alert for a scam stating utility bills will be paid by the federal government or President Obama after sending a social security number and bank routing information. The scam has impacted utility customers in Florida, New Jersey, North Carolina and other parts of the country along with New England, and should not be confused with legitimate low-income utility assistance programs in the Commonwealth. According to accounts from utility companies nationwide, the scammers may engage solicitation through phone calls, door-to-door contacts, and online methods. National Grid customers in New England can call 1-800-322-3223 if they believe they are victims of the scam and the company is reminding …

Thursday, November 3, 2011

Question of the Day

Question of the Day: Power Outage Rebate Bill [Poll]

Should the legislature pass a bill forcing power companies to distribute rebates to those without power for an extended period of time?

We ask Norwood Patch readers a different question every weekday at noon. Questions could range from local decisions made by officials, to state issues, to national politics and entertainment. Whatever it is, we want to know what NORWOOD thinks! To answer, use our comments section below. A local legislator has called for utility companies to take responsibility for extended outages. State Rep. Daniel Winslow (R-Norfolk) has asked the House Rules Committee to take action on a power outage rebate bill. According to a release from Winslow's office, the bill would require rebates to customers who go without power for more than eight hours. The rebate would be for two days of their average bill for each day the customer is without power. The …

Tuesday, September 13, 2011

PatchCast: Patriots, Town Management Survey and Irene Response

Your region roundup of news for Tuesday, Sept. 13.

Follow these links for more on today's featured stories:

Thursday, September 1, 2011

PatchCast: Outages and Deutsche Bank

Your daily regional roundup.

Locals Give National Grid Mixed Reviews Police Station, Library, Give Residents Place to Plug In Championship Pro-Am Wraps Up Pre-Tournament Festivities

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